Privacy policy Handling of Personal Information

At GBP K.K. (hereinafter referred to as “the Company”), we handle our customers’ personal information with the utmost care, in accordance with our Privacy Policy.
Below, we outline our approach to handling personal information.

  1. Use of Personal Information

    The personal information we collect will only be used within the necessary scope to achieve the purposes related to our business activities. The following outlines how we obtain personal information:

    1. Personal Information Collected through Inquiries and Requests for Materials
      • To respond to customer opinions, inquiries, and requests for materials.
    2. Personal Information Collected through Recruitment Applications
      • To conduct the recruitment selection process and to communicate with applicants.
      • To provide information and communication to individuals applying for positions.
    3. Personal Information Collected through Our Services: “Renewable Energy,” “EV,” “Telecommunications,” and “AI & IoT”
      • To provide communication, services, and contract fulfillment related to each of our business areas.
    4. Personal Information Collected through Our “E-commerce Business”
      • To process customer orders, respond to inquiries, ship products, send newsletters, provide after-sales services, and inform customers about new products and services.
    5. Personal Information Related to Our Business Partners
      • For necessary business communications, contract fulfillment, negotiations, and management of partner information.
      • To inform partners about newsletters, new products, and services.
    6. Personal Information Obtained Through Delegated Work
      • To perform the delegated work as required.
  2. Safety Management Measures for Personal Information

    We implement appropriate safety management measures to strictly manage and prevent the loss, destruction, falsification, or leakage of customers’ personal information.

    Establishing Regulations for Handling Personal Information

    • We have appointed a Personal Information Protection Manager responsible for overseeing personal information handling. We clarify the scope of personal information that employees handle and establish a system where any violations or signs of violations of the Personal Information Protection Act or handling regulations are promptly reported to the Personal Information Protection Manager.
    • Regular self-inspections and internal audits are conducted regarding the handling of personal information.

    Personnel Safety Management Measures

    • Employees receive regular training on key considerations for handling personal information.
    • We have confidentiality agreements in place regarding personal information.

    Physical Safety Management Measures

    • In areas where personal information is handled, we manage entry and exit and restrict the equipment brought in, ensuring that unauthorized personnel cannot access personal information.
    • We take measures to prevent theft or loss of devices, electronic media, and documents containing personal information. When transporting such items, even within the business premises, steps are taken to ensure personal information is not easily identifiable.

    Technical Safety Management Measures

    • We implement access controls to limit the range of individuals handling personal information databases.
    • Our information systems are protected from unauthorized access and malicious software.
  3. Provision of Personal Information to Third Parties

    We will not provide personal information to third parties without obtaining prior consent from the individual, except in the following cases:

    1. When required by law.
    2. When necessary to protect a person’s life, body, or property, and obtaining consent is difficult.
    3. When especially necessary to promote public health or ensure the sound development of children, and obtaining consent is difficult.
    4. When cooperating with a government agency or local public body in executing legally prescribed duties, and obtaining consent could hinder the execution of those duties.
  4. Outsourcing the Handling of Personal Information

    We may outsource some or all of our personal information handling operations to external parties. In such cases, we select contractors with established personal information protection systems and enter into agreements to ensure the protection of personal information.

  5. Disclosure, Complaints, and Inquiries Regarding Personal Information

    Customers have the right to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as “disclosure, etc.”) of their personal information managed by the Company. If you would like to request disclosure, etc., or have any inquiries, complaints, or consultations regarding your personal information, please contact the “GBP K.K. Personal Information Consultation Desk.”
    Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.

  6. Voluntary Provision of Personal Information

    Providing personal information to the Company is voluntary.
    However, if you choose not to provide certain information, you may not be able to receive certain services.

  7. SSL and Cookies

    Our website is SSL (Secure Socket Layer) compliant, ensuring that communication between the web browser and the web server is encrypted. Personal information such as names, addresses, and phone numbers entered by users are automatically encrypted.
    We utilize cookies to enhance user convenience on our website.
    Cookies are a technology that temporarily stores data on a website visitor’s computer through the browser.
    This enables the website to identify the computer used by the visitor, although it does not include or identify personal information about the user.
    Users can refuse to accept cookies by adjusting their browser settings.
    For details on how to configure these settings, please refer to the instructions provided by the browser manufacturer.
    To disable Google Analytics, users can download and install the “Google Analytics Opt-out Add-on” from Google’s opt-out page and adjust their browser’s add-on settings accordingly.

    Tools We Use for Cookies:
    ・Google Analytics
    Purpose: To analyze site access
    <Google Policies and Terms> https://policies.google.com/technologies/ads?hl=ja
    <Google Analytics Opt-out Add-on> https://tools.google.com/dlpage/gaoptout?hl=ja

  8. Inquiries Regarding Personal Information

    Representative/Personal Information Protection Manager: Tatsukawa Yohei
    Contact Information:
    GBP K.K. Personal Information Consultation Desk
    Address: PMO Hamamatsucho, 9th Floor, 2-5-5 Hamamatsucho, Minato-ku, Tokyo 105-0013
    Email: contact@gbp-global.com
    Effective Date: February 6, 2023